dj699's Privacy Policy
This policy clearly explains how dj699 protects and handles your personal information.
This Privacy Policy ("Policy") applies to any player ("you", "user") accessing the dj699.im website in connection with dj699 ("Platform", "we"). This Policy explains how your personal information is collected, stored, used, and protected. By continuing to use our services, you agree to the terms set out in this Policy.
We take the protection of your personal information seriously. We collect only the information necessary to ensure you receive the services offered on the platform and to create a safe gaming environment.
1 Information We Collect
dj699 collects only the categories of information that are strictly necessary to provide its services. The categories collected are as follows—
1.1 Information you provide directly
- Name, date of birth, and contact email address provided when creating an account
- Payment information recorded when making deposits or withdrawals via KBZPay, Wave Money, or AYA Pay
- Messages and communication content sent when contacting customer support
- Documents submitted for age verification and service checks
1.2 Information collected automatically from platform usage
- IP address, browser type and version, device data
- Pages visited, click patterns, location and play history
- Data from cookies and technical tracking tools (see Section 5 for details)
- Login timestamps (MMT timezone)
2 How we use your information
The information we collect is used only for the following purposes—
Account management
Used to create, verify and maintain your dj699 account, and to ensure secure login access.
Payment processing
To process deposits and withdrawals smoothly through KBZPay, Wave Money and AYA Pay, and to keep payment records.
Customer support
To handle your questions, complaints and service requests 24/7 in Burmese.
Security and fraud prevention
To prevent unauthorised access, financial fraud and policy violations, and to maintain responsible gaming standards.
Service improvement
We analyse data to improve how the platform runs and to resolve issues players experience.
Promotions and updates
To send you dj699 offers, bonus news and updates that you have agreed to receive (you can withdraw consent at any time).
3 Sharing with third parties
dj699 does not sell, rent or trade your personal information to any third-party company, organisation or individual. However, limited sharing may occur in the following cases—
- Service providers: Only data directly related to the transaction may be shared with necessary service providers such as KBZPay, Wave Money and AYA Pay that support payment processing
- Legal requirements: Data may be disclosed as required by law when handling legal proceedings or fulfilling court orders
- Fraud prevention: Only essential data is shared when working with security networks to protect the financial environment and prevent platform abuse
- Business restructuring: If the platform is acquired or merged, data may be transferred to the successor company — you will be notified in advance if this happens
We require third-party service providers to operate under a privacy framework consistent with this policy.
4 Data retention period
We retain your personal information only for as long as necessary to provide our services. The following factors are considered when determining that period—
- Data is retained for the full duration that your account remains active
- Payment records are retained for an appropriate period in line with financial legal requirements
- Customer service records are deleted after a set period once an issue has been fully resolved
- Data collected for fraud prevention and security purposes is deleted after a defined retention period
- When you request account closure, remaining data is permanently deleted unless retention is required by law
5 Cookies and tracking technology
The dj699.im website uses cookies and similar technologies for the following purposes—
Essential cookies
These cookies cannot be disabled, as they handle login verification, security and the basic functions that keep the website running.
Preference cookies
Remembers your language and display preferences so your next visit feels better.
Analytics Cookies
Used to analyse website performance and user activity in order to improve our service.
Cookie Controls
You can remove or block cookies through your browser settings. Note that disabling essential cookies may affect some parts of the service.
6 Data Security Measures
dj699 has put in place the following technical and administrative measures to protect your personal information—
- SSL Encryption: All data transfers are encrypted using SSL/TLS technology, protecting transmitted records from interception.
- Access Control: Access to personal information is restricted to staff who are authorised to handle it.
- Regular Audits: The platform is regularly checked to guard against cyber threats and security vulnerabilities.
- Data Minimisation Policy: We only collect data that is genuinely necessary for the service and do not retain it longer than needed.
- Staff Training: Staff who handle data are trained in advance on privacy protection policies.
While we acknowledge that no method of data storage or transmission can be 100% secure, we are committed to applying the best protective measures we can.
7 Your Rights Regarding Your Data
Every player with a dj699 account has the following rights regarding their personal information—
Right to Access
You can request to view what types of personal information we hold about you.
Right to Correction
You can request that any inaccurate personal information be corrected. For details you can edit yourself, you can do so directly through your account settings.
Right to Deletion
You can request that personal information we hold be deleted, where there is no legal requirement to retain it.
Right to Object
You can request at any time to stop the processing of your data for advertising purposes.
Right to Data Portability
You can request to receive the data we hold about you in a commonly used format.
Right to Restriction
In certain cases you can request a temporary restriction on data processing, and we will action it after review.
To exercise any of these rights, contact us at [email protected] and submit your request. We will work with you to find the best resolution.
8 Policy on Under-21 Minors
dj699's services are intended only for players aged 21 and above. We do not intentionally collect personal information from anyone under 21.
If we become aware that a person under 21 has registered on our platform, we will immediately delete all data related to that account and close it. If you notice anything concerning child protection, please contact us at [email protected].
9 Changes to This Policy
dj699 may update this privacy policy from time to time in line with platform improvements and changes in legal requirements.
- Policy changes will be posted on this page and you can check the "Last Updated" date to see the latest version.
- For significant changes, we will notify you in advance by email to your registered address.
- Continued use of the platform after a policy update will be taken as acceptance of the revised policy.
- If you disagree, you may stop using the service and request that your account be closed.
10 Contact dj699
For any questions or requests regarding the Privacy Policy, you can contact dj699 customer support—
Contact Address
Email: [email protected]
Service Hours: 24/7 (Myanmar Language)
When submitting privacy-related requests, please include your name and account details — this will help us respond faster.
You can reach dj699 at any time through two customer support channels — 24/7 Live Chat (Myanmar Language) or Email.
Every player accessing the dj699.im website should read and understand this Privacy Policy. If you have any questions or need clarification, we encourage you to contact us before accessing the site.